Returns & Exchanges

At Claymoo, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your new piece isn't the perfect fit, our easy exchange process ensures you get the style you love without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn garments back into their original packaging, ensuring all Claymoo designer tags and security seals remain intact.

• 3.
  Print and Ship

  Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.